Homegrown Organics Review

Hubby went grocery shopping 2 weeks ago. Since we don’t have a car and can’t really carry a lot of stuff in our luggage, I decided to order rice and oil at Homegrown Organics. Then eventually I added veggies and fruits.

They sell rice, fruits, vegetables, eggs, dilis, oil, sanitizer spray, etc. Coverered Areas are: Alabang, Antipolo, Bicutan, Bonifacio Global City, Cainta, Caloocan, Fairview, Katipunan, Las Pinas, Libis, Makati, Mandaluyong, Manila, Marikina, Muntinlupa, Pasay, Paranaque, Pasig, Pateros, Quezon City, San Juan, Sucat, Taguig, Taytay, Tondo, and all areas in between.

Order Online. Door-to-Door Deliver. They Accept COD. Fixed Delivery Fee P100 (All Delivery Fees Go to Drivers)

I have to admit that I’m not really an online shopper. Like what I said the last time, I’m not really a fan of Food Panda. Not just because I don’t trust online shopping, but because my first experience wasn’t really good and my order took hours to arrive. Food and coffee were delivered cold and bland, not to mention incomplete! I got so frustrated. At the same, I’m thinking that the rider already went to many places before shipping my order.

Lately, my mind is trying to adapt to online shopping. I have friends who tried Food Panda and things went well. Let’s see 🤔

Bawang, (250g) – ₱50.00

Saba Banana (Per 1kg) – ₱193.00

Palm Oil (per 1 Liter) – ₱60.00

Kalabasa (per slice) – ₱25

Special Rice Local, (per 1 kilo)- ₱54

One thing you guys should really take into consideration when it comes to online shopping is that it is more expensive than usual. On the other hand, the fruits and veggies’ quality is really excellent. Not unripe, not overripe, just right.

The quantity (in kilo) of the rice and fruits are accurate, walang labis.. walang kulang! I’ll tell you about my review of their rice SOON.

To order, make sure you click ALL PRODUCTS to see the complete list of what they have to offer. Also, make sure that delivery fee is correct. Shipping fee was a bit cheaper back then. As soon as I ordered, I called them to verify how legit they were. They answered and I had more eagerness to order more.

Apparently, I already made an order so instead of emailing them to add my new order, I called them to make sure they got it correctly and changed accordingly. They asked me to make a new one instead.

I’m supposed to get my order between April 1-3 but I got it last March 30, 3 days after ordering. That was fast! Though they never texted me like they said they will, I happen to call them that same day and from there I learned that delivery is actually that day as well. It was Cash On Delivery so I don’t really have to worry.

Yesterday, April 4, they were contacting me to deliver my 1st order. So I think they weren’t able to cancel my order so I replied and informed them that my original 2nd order arrived already and this was already cancelled last week when I first made my order.

Overall, this is my review :

Website – 8/10 (you must navigate thoroughly to see all products)
Easy to Navigate – 10/10
Price – 8/10 (price differs in every season. Wait for their sale)
Product Quality – 10/10
Customer Service – 10/10
Shipping – 10/10

To further reduce delays here are more details you might need after ordering:
1) Follow-ups: Please include your order number. This is posted on your order after checkout and is auto-emailed to you right after your order.
Please also read the confirmation email or take note of the tentative delivery date so as not to clog the lines with follow-ups for orders not yet due for delivery.
2) Text is the best way to go: Calls take up more time, posts on comments go to their IT group, not aftersales, so all they can do is forward them. They don’t have a PM admin so please don’t PM. Their aftersales team goes through all follow ups and orders diligently and they will reply once they get to your order/sms/follow up.

Mobile: 09054887086, 09158860431, 09399183406

3) If you want to add items, order again and send them the order number through myhomegrownorganic@gmail.com. Calling over the phone/sending SMS/PM/DM to add items distracts aftersales/IT  from other tasks and often leads to mistakes.
4) A Bit of Kindness goes a long way : 3 weeks in the ECQ and it is understandable/even expected that some people are on the edge. The aftersales team’s sole purpose is to assist all of you. Toning down the edginess will greatly reduce the stress they are in and help everyone overall.

Hope this helps. God bless you all!